Privacy Policy

1. Who is responsible

The responsible party is FinalsReady, 43 Cullingworth Road, Sherwood, Durban, South Africa. Email: essdesai009@gmail.com. Telephone: 072 032 0180.

2. What information we collect

• Order information: your name, email address and the products you buy.
• Payment information: checkout and orders are handled through Shopify, and supported payments may be processed by PayFast. We do not receive or store your card or bank details.
• Analytics information: technical data about how you use our website, such as pages visited, device and browser type, approximate location and IP address, collected through analytics tools and cookies.
• Messages: anything you send us when you contact us.

3. Why we use your information

• to process your order and deliver your digital downloads;
• to send order confirmations and download links;
• to provide support and handle refunds;
• to understand how the website is used so we can improve it;
• to meet legal and accounting obligations.

We do not sell your personal information.

4. Who we share it with

We share information only with service providers needed to run the store:

• Shopify, which hosts our checkout and processes orders;
• PayFast, which may process supported payments;
• Analytics providers, which help us understand website traffic.

These providers may process information outside South Africa. We only use providers that protect personal information appropriately. We may also disclose information where the law requires it.

5. Cookies and analytics

We use cookies and similar technologies to keep the store working (for example, your checkout) and to gather analytics. You can block or delete cookies in your browser settings, but parts of the website may stop working properly.

6. How long we keep information

We keep order records for as long as needed to provide support and meet tax and accounting requirements, then delete or anonymise them. Analytics data is kept according to the settings of our analytics provider.

7. Security

We take reasonable steps to protect your information, including relying on secure, reputable platforms such as Shopify and PayFast. No method of transmission over the internet is completely secure, but we work to keep your information safe.

8. Your rights

Under POPIA you may:

• ask what personal information we hold about you;
• ask us to correct or delete your information;
• object to the processing of your information.

To exercise these rights, email essdesai009@gmail.com. If you are unhappy with how we handle your information, you may complain to the Information Regulator (South Africa).

9. Children

Our products are aimed at students. If you are under 18, please get a parent or guardian's permission before making a purchase or giving us personal information.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

11. Contact us

Email: essdesai009@gmail.com
Telephone: 072 032 0180